[Pre-order] ENHYPEN [ENHYPEN WORLD COUPON CARD COLLECTION] NEWS ROOM GAME PACK Ver.

Easy to open packaging, all products were high quality. I have ordered from recordplanet before with no problem however this time the pre-order items(1 photocard and 1 mini postcard) were missing even though I ordered it in the pre-order time period(aka before the release). I'd love to get into contact with Record Planet about this to talk about how we can fix this, nevertheless I've never had any bad experiences with Record Planet before this, all my love goes to them <3 EDIT: I'm currently in contact with Joom to fix the issue! 😁 EDIT2: I bought the album at 02:43 which was before the official release(which is 06:00) but Record Planet has the release date itself(so without a time meaning that the pre-order period at their shop is over as soon as the clock hits midnight) in their description which means that I did not qualify for Record Planets pre-order time period, I'll make sure to keep this in mind next time I pre-order an album. I wanna thank Joom for professionally responding to the situation and giving me clarity! ♥️

I love this album! Not only is it one of my favorites, but it also has my favorite photos in the photobook. Now, let's get into the album details. The album arrived packaged in bubble wrap and a sturdy cardboard box, so there was no physical damage to the album itself. Once opened, you receive: 1. The album, with the CD stored in a sleeve built into the back cover. The album also has all of the markings that indicate it is authentic. 2. A random member photocard (I got Jungkook!). 3. Two photocard sleeves, which were included as freebies. 4. A business card from the company that shipped my order. One thing to note is that the photobook has a fairly fragile spine and cover, so you'll want to be careful when handling it to avoid creasing or damaging it. Overall, I absolutely love this album. I have a lot of nostalgia tied to these songs, and I've wanted this album ever since I was 13 years old. I'm so happy that adult me was finally able to fulfill childhood me's dream.

I am extremely disappointed with this order. I specifically ordered the version with Leeknow because this gift was intended for a specific person, and the entire concept of my gift was built around them. However, I received a completely different member, and now the entire gift is ruined. Everything else was ordered in advance and was ready, but because of your mistake, I will have to redo everything and spend additional money. I can't even make a return, as the order was already delayed, and I don’t have time to wait another month for a replacement, especially since there’s no guarantee that the correct member will arrive next time. I want to note that the product itself is of good quality and undamaged, but this mistake has completely ruined my gift and caused significant inconvenience. I hope the store takes measures to prevent such situations from happening to other customers.

Misleading product listing. The item was displayed in a way that clearly suggested a bonus photocard (POB) was included, but it was not provided upon arrival. This was not clearly distinguished as a pre-order-only benefit, which influenced my purchase decision. Customer service was unhelpful and refused to take responsibility, instead directing me to contact the seller directly. I contacted the seller as advised, but they have not replied and it has been almost a week. Very disappointing experience overall and a lack of accountability from both the platform and seller. Be careful when purchasing, as the product presentation may not reflect what you actually receive.

received my album a few days ago. it arrived safe without any visible damage. odered only one version instead of a set (mainly bcs i wanted an extra pob).. the only issue i had with the pob itself is the fact that it was in a tiny sleeve so it arrived a bit bent (not a big disappointment for me tho but still). anyway tysm for a relatively fast delivery 🤍 . . получила свой альбом несколько дней назад, он добрался до меня без видимых повреждений. брала одну версию (побольшей части из-за предзы). единственное, что немного растроило это тот факт, что предза была в тоненьком протекторе из-за этого карточка была немного погнута. в любом случае спасибо за быструю дс 🤍

Took some time to arrive, but that’s my general experience using this website. (Ordered at the beginning of January and received at the beginning of February) Both the outer box and photobook’s plastic cover were slightly damaged, but I wouldn’t say that it was the store’s fault. Looking at reviews of the Saviour version at other stores, rips are common due to the packaging. Regardless of that, everything is as it’s supposed to be! :) I pulled Beomgyu for the photocard (my favourite of the cards in saviour!!), and Yeonjun for the ice pick card. Everything was packaged securely, so I would definitely recommend this store! 🩷

I bought 3 albums from this seller, 2 of thim were THIS & THAT (FANS VER.), THIS & THAT (THAT VER.) i bought them on 12th of august, they arrived on 30th of september, thats almost 2 months, not only that, i tried to contact the seller to ask why my order is taking so long which they made no move to answer or acknowledge that these were supposed to be a birthday gift to someone, i also bought CHOOM (crimson ver.) On 16th august, it is 4th of october and it still haven't arrived. And here is photos to prove that the albums took almost 2 months to arrive.

I bought 3 albums from this seller, 2 of thim were THIS & THAT (FANS VER.), THIS & THAT (THAT VER.) i bought them on 12th of august, they arrived on 30th of september, thats almost 2 months, not only that, i tried to contact the seller to ask why my order is taking so long which they made no move to answer or acknowledge that these were supposed to be a birthday gift to someone, i also bought CHOOM (crimson ver.) On 16th august, it is 4th of october and it still haven't arrived. And here is photos to prove that the albums took almost 2 months to arrive.