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【Voltage Compatibility】
When using electrical appliances, please note that they are designed for Japanese voltage specifications (90-110V), so if you use them with a different voltage, it may cause a malfunction.
【Plug Type】
Our products use Japanese plug types (A or B type).
Please use a conversion adapter if necessary.
【Important Note on Transformers and Adapters】
A transformer adjusts voltage to match your device’s requirements.
A conversion adapter only changes the plug shape and does not adjust voltage.
Using only a conversion adapter without a transformer may result in damage to the product.
【Liability】
We are not responsible for malfunctions or damages caused by improper use, such as operating the product without a transformer.
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[Stopper type monitor arm] This is a basic monitor arm that can be introduced at an affordable price with a simple structure without using gas or springs. Since you can change the height and position of the monitor, you can use your desk more spaciously.
[Product Features] Easily install a monitor with a 2-joint arm. The monitor can be rotated up and down ±45 degrees, left and right ±90 degrees, and 360 degrees. Both clamp type, which clamps and secures, and grommet type, which securely secures by passing through a hole, are available. It has a simple structure and comes with an easy-to-understand Japanese instruction manual for installation.
[Product specifications/Materials/Included items] W116mm x H335mm x D550mm | Metal fittings weight: 2.9kg | Main materials: Steel, aluminum alloy | Product contents: Complete set of metal fittings, instruction manual, set of screws (TV mounting screws [M4x12 mm, M5x12 mm, 4 each])
[Compatibility conditions] The back of the TV must have screw holes for wall hanging | The stand must be removable (there are rare TVs that come with an integrated stand) | The back of the TV must be flat | TV size 13 ~32 inches | TV weight must be less than 2-9 kg | Wall mounting screw hole spacing is 75 mm x 75 mm, 100 mm x 100 mm | For more information, please try the compatibility check system below.
[About detailed compatibility check] We have a "TV compatibility check system" available on our website. Please contact us for TV model numbers that cannot be selected using the compatibility check system. →https://starplatinum.co.jp/product-detail/?product_id=586
[Caution] If the compatibility diagnosis indicates that the monitor can be installed, but the monitor mounting screw hole is in the recess, the bracket may protrude and may not fit. Although it can be installed, it may not be possible to install it using the included screws. We apologize for the inconvenience, but please prepare a screw that is longer than the height of the recess.
[About the size of the top plate] When installing with a clamp type, the required depth for sandwiching is approximately 80 mm or more. If the depth is less than 80mm, it may not be able to be secured sufficiently. The depth of the pedestal itself is approximately 110mm. Please check the dimensions of the top plate you plan to install before purchasing.
[Special Note] Specifications, packaging, etc. may be changed without notice due to product production lots due to improvements. | The product comes with various types of screws and screws, but if the included screws are not suitable for use, etc., you may need to prepare parts separately at a home center. | If you have any questions, please contact us using the [Ask a Question] link from the seller STARPLATINUM (LCD TV wall mount specialty store).
[Reliable warranty/insurance system] The Comfort Work series comes with a one-year guarantee. If the metal fittings themselves become unusable due to age-related deterioration under normal usage conditions within one year from the date on the delivery note, we will replace them with products with equivalent functionality. If an accident occurs due to our metal fittings, we have PL insurance of up to 300 million yen. *This is not a guarantee against disasters such as earthquakes or accidents caused by installation. If the TV/monitor manual specifies the installation angle (fixed at 0 degrees), circumferential spacing (ensures ventilation), or other installation conditions, please follow those instructions when installing. There is no guarantee against accidents or breakdowns caused by conditions that differ from the installation conditions, so please check the instructions carefully before installation.
[Return Guarantee] We accept returns for unopened and unused items within 30 days of receiving the item (excluding items that cannot be returned or exchanged). Please check the condition of the product immediately after receiving it. Please see our "Returns and Refunds" section for more information.
